The following applies to functioning of the website and placing an order on the website or via the Sales Team on the phone. Please note purchasing item(s) on location may have different terms so by default all terms and conditions here will apply to online and distant selling orders unless it is specified otherwise. In all cases you agree to be bound by the terms and conditions set out below.
This site is owned and operated by White Moose Solutions as JSY Homes (‘JSY Homes, we, our, us’).
Registered office:
17,Paterson Court
ML3 7GW
Company Reg No: SC833104
For any queries or concerns pre-delivery or anything after delivery please email us at support@jsyhomes.co.uk
All orders online or via our Sales Team over the phone are classed as online orders. Therefore, all correspondence in relation to the order will only be done online. This is for two reasons, firstly so any agent can pick up where a query is from at any time and read the history of the transaction/query and secondly, so there is a written record to protect both parties and nothing is lost in conversation.
Please note Consumer Contract Regulations only apply to your order if the goods have not been custom made to your specification, made to order or if you have not visited us in person.
By placing an order you warrant that you are over 18 years of age and all the information that you have provided to us including your name, payment details, address’s, numbers are genuine and accurate. If any of this information is incorrect it may cause a delay in your order, cancellation, or additional costs (e.g. if the delivery address is incorrect).
– After placing an order online, you will receive an automatic confirmation e-mail (‘Sales Order Confirmation’) from us acknowledging that we have received your order and have begun processing it together with your payment. This e-mail is only an acknowledgement of receipt of your order.
– Your contract to purchase these item(s) is not complete until we send you an e-mail notifying you that your order has been processed, put into production, are being prepared or have been dispatched.
– We will check your payment and if you do not pass security fully you will be notified and asked for further information. This is to prevent fraudulent activity and to confirm your identity.
It is important that you appreciate and understand that placing an order with JSY Homes is a legally binding contract once processed. Your statutory rights, including any cancellation rights, are unaffected.
JSY Homes will try their best to ensure that prices quoted are correct at the time of publishing and that all products have been fairly described.
- We have insufficient stock or product(s) have since been discontinued by the suppliers.
- The payment transaction has not been authorised or has not passed our security fully.